Terms and conditions

Any use by you of our website is conditional on your acceptance of these Terms and our Privacy statement. We may change these Terms without letting you know and therefore it is up to you to check this page for any changes. Your continued use of our website means that you have accepted these Terms and the Privacy statement.


This website is owned and operated by Polly Lusher trading as Shu Shu. The Company address is 140, High Street, Berkhamsted, Herts, HP4 3AT, UK.


The advertising of products on this site is an ‘invitation to treat’. You will indicate by completing the appropriate order form on the site the products that you wish to order. At the same time you will complete an authorisation for us to recover, through your credit or debit card, payments due to us. This means that your order is an offer, not a contract of sale between you and Shu Shu, so prices and stock availability won’t be contractually confirmed until you receive the ‘confirmation of despatch’ email which is sent out once credit card authorisation has been confirmed and stock levels have been checked. For the avoidance of doubt, the ‘order confirmation’ email that is sent out once you have placed an order is just an acknowledgement of your offer and should not be taken as our acceptance of that offer.

These terms and conditions cannot be varied except by changes made by Shu Shu on the site, which we may make from time to time. In particular, nothing said by any representative of Shu Shu will operate as a variation to these terms and conditions or constitutes a legal representation on behalf of them.


All online orders will be charged in British Pounds Sterling (£) and include Value Added Tax at the current rate, but exclude postage and packaging. Prices quoted on the website are indicative only and are subject to change.

Prices on the website may differ from those in Shu Shu stores.


Shu Shu must receive payment in full for your order before it can be accepted. Once your credit card has been authorised and stock is checked, Shu Shu will send you an email receipt confirming your order. Please keep this receipt for your records.

We can only accept orders for items that are in stock. In exceptional circumstances, if we are not able to fulfill an order we have accepted, your credit card will be re-funded with the original price and we will notify you by email. In no circumstances will we be liable to you for any additional amounts.

Shu Shu reserve the right to refuse to supply any person for whatever reason.


Shu Shu make every effort to keep the site up to date but cannot guarantee that this site and its contents are completely free of technical errors. By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site. We are also not liable for any damages associated with use of this site however caused. Shu Shu’s total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Shu Shu to the customer, together with any postage costs incurred. Shu Shu shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way.


This website, its contents and any contracts arising out of it are governed by English law. By entering into a contract both parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable for these terms and conditions and shall not affect the validity or enforceability of any remaining provisions.


The website and all text, images, information, photographs contained within it, are owned by or licensed to Shu Shu. The copyright and all other intellectual property rights in the content contained on the website are the sole and exclusive property of Shu Shu.

The contents of the site and the site as a whole are intended solely for personal, non-commercial use. You may view the website and print its contents for this purpose only. You may not use, transfer, copy or reproduce any part of the website in any form or by any means except for the sole purpose of viewing its content unless you have the express written permission of Shu Shu.